Virtual concierge apps and mobile websites are a fast-increasing tool used in the hospitality industry to increase guest loyalty. Meeting planners and CVBs are learning that virtual concierge apps can serve them well, also. TGI has developed its virtual concierge app to meet the needs of all three industries. What’s more, our virtual concierge app is priced more affordably than other options.
A virtual concierge is a mobile-friendly website or mobile app that performs some of the tasks usually associated with in-person concierge services. A virtual concierge does not replace a concierge desk. Instead, the app frees up valuable concierge time, as well as put concierge services within financial reach of smaller properties.
A virtual concierge service is useful to professional meeting planners and visitors bureaus, as well as to the hospitality industry. Meeting attendees and visitors, like hotel guests, will appreciate the services offered by a virtual concierge app – recommendations for activities, help with reservations, and help with logistics like cab rides and airport transportation.
Travelers prefer recommendations from trusted sources who know the area, despite the popularity of reviews on the “social web.” A virtual concierge app provides this service, and many more.
Depending on your particular needs, our basic virtual concierge app can be customized to include items like:
TGI’s pricing model puts virtual concierge apps well within financial reach. We charge a one-time fee for highly customized virtual concierge products, or our generic virtual concierge app is available for no cost. Even with a fully customized virtual concierge app, you may be able to offset most, if not all, the cost by securing ads from carefully selected sponsors.
In our experience, sponsors are eager to participate in a product that will reach guests during the pre-travel period, when most travelers plan their sightseeing, shopping and dining itineraries.
Only TGI's virtual concierge service combines a digital concierge with print visitor maps.
And if “free” isn’t enough, the Best Guest Guides are the only virtual concierge app that also come with a second product that more than three-fourths of hotel guests and visitors request at their first trip to an information desk. A print map. Our unique, illustrated 3-D visitor maps have been a favorite among major hotel chains and visitors bureaus for more than 40 years. The customized print maps will highlight the location of your hotel or your city information desks and will focus on activities your hotel already recommends.
We absolutely love the maps! Most importantly, so do our guests! Every time I open the map they are intrigued by how well designed it is. These maps really do help the guests get a visual on where they are and what's around them. We are truly blessed to have met you all, and what you have done for the hotel.
Our customers love these maps. They are a kind of “analog anchor” in a digitized world. And I am talking of travelers in their 30s who grew up with the Internet – they love them!
We've worked with TGI for many years and have always been satisfied with the products and service. They adapt to your unique needs and produce a well-liked and appealing product. Our guests especially appreciate the creative graphics that include the surrounding area, hotels, the university, and other landmarks.
Your maps are my absolute favorite to provide.
These are the best maps we have had!
TGI is a helpful and collaborative company to work with. Their maps are appealing and cost-efficient.
TGI is always responsive to our needs and ensures that we are never without collateral. The maps that we use are in demand with our marketing agents as they are eye catching and detailed.
These are the best maps we've ever used. They are unique and memorable, and TGI is a helpful, reliable, and hard-working company.
TGI provides great service and reliability. The maps are well-liked and a valuable marketing piece.
We've found TGI's maps to be very effective in marketing and promoting local attractions, community assets and visitor offerings in the Twin Cities Gateway destination area. The maps are well-liked, and TGI is a helpful and responsive company to work with.